Free Shipping policy
Shipping Policy for AU & NZ
Domestic Shipping: Enjoy FREE ground shipping on all domestic orders. We utilize services from Australian Post, Sendle, Couriers Please, Star Track, and TNT.
If you need to return an item, refer to our refund and returns policy. For international shipping rates, please get in touch with us.
Shipping Deadlines:
Ground Shipping: Place your order by 12 pm, and we'll dispatch it the next business day. Orders post 12 pm will be shipped the day after.
Express Shipping: For Overnight Express and 2-Day Shipping, ensure your order is in by 2 pm for same-day dispatch. Later orders will be sent out the next business day.
International Shipping:
We cater to international customers through DHL Express, ensuring top-tier service and competitive rates.
Please reach out to us for rate specifics. Remember, any local taxes or duties will fall under the buyer's responsibility.
For international returns, please be informed that we don't cover return shipping costs due to logistical reasons. These charges will be borne by the customer.
Order Confirmation:
Once your order is on its way, we'll notify you via email. This email will also provide tracking details and a link to monitor your package's journey.
Shipping to PO Boxes & APO/FPO:
Yes, we do cater to PO Box addresses using Australian Post.